Terms & conditions
Last updated: October 2026
These terms govern the use of the Dot Created website and the orders placed on it. By placing an order you agree to them.
1. The seller
The website is operated by Dot Created [legal entity name, identification code, address]. Contact: hello@dotcreated.com.
2. Products and prices
Every print is made to order in the size, material and frame you choose. Colours on a screen can differ slightly from the printed result.
Prices are shown in Georgian lari and include taxes. The delivery cost is shown before you pay.
3. Orders and payment
An order is accepted once payment is confirmed or payment on delivery is chosen. Card payments are processed on Bank of Georgia's secure payment page; we never store card details.
A discount code applies once, at checkout, and has no cash value.
4. Delivery
Delivery times and costs are described on the delivery page. Times are estimates and can change around holidays or busy periods.
5. Returns and refunds
You can return an order within 14 days of receiving it, provided the item is unused and undamaged. If an order arrives damaged or incorrect, write to us with photos and we will replace it or refund you.
Work made from your own photo or to a custom size cannot be returned unless it has a production fault.
6. Intellectual property
The artwork and images on this website are protected by copyright. By uploading a photo you confirm you have the right to use it.
7. Contact
Write to us with any question: hello@dotcreated.com.